Service Center Standard and Procedures

August 10, 2022

All IN pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget steps. It is also how they can assure a predictable outcome. That is why Fort Wayne automotiv... More

What Fort Wayne Automotive Service Consumers Should Know

August 1, 2022

There are some things drivers should know about Fort Wayne car service and repair. First and foremost, Tuffy Fort Wayne - Dupont Rd. cares about you and your family's safety. And we really appreciate your business. Tuffy Fort Wayne - Dupont Rd. in Fort Wayne wants to build a trusting relationshi... More

On Board Diagnostics for Your vehicle

July 29, 2022

Today we're going to talk about on-board diagnostics and the questions we hear from folks around Fort Wayne, IN, who need answers about diagnostic services. They want to know what diagnostics are, what's involved and what the benefits are. They really want to understand the value of diagnostic sc... More

Questions to Ask Your Fort Wayne Service Advisor

July 28, 2022

We find that a lot of Fort Wayne drivers are a little tentative when they talk with their automotive advisors. They want to ask questions but don't want to be embarrassed or seem pushy. Vehicles are very complicated and there's more to know about them than most of us have the time to learn. Maybe... More

Ethics of Automotive Repair in Fort Wayne

July 25, 2022

We're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the Fort Wayne automotive service and repair industry hasn't been given a pass either.Unfortunately, ... More

Fort Wayne Customer Detective Work

June 27, 2022

One might say the most challenging part of being an automotive service technician at Tuffy Fort Wayne - Dupont Rd. is diagnosing a problem before it can be fixed.Cars are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So, it's challenging ... More

Arrive Alive in Fort Wayne

January 14, 2020

We've all seen drivers do crazy things while driving to or from Fort Wayne. A guy shaving in the rear-view mirror, a woman applying makeup, people talking on their phones, texting or drinking from an enormous coffee mug. It's a wonder we even dare drive on IN roads.The truth is that all of us ar... More

What You Need to Know from Your Tuffy Fort Wayne - Dupont Rd. Service Advisor

October 7, 2018

Fort Wayne drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowledge. They don't want to make the service technician feel that they don't trust him.If your serv... More

How Does Tuffy Fort Wayne - Dupont Rd. Know What to Recommend?

March 27, 2018

When you drop your vehicle off at Tuffy Fort Wayne - Dupont Rd. in Fort Wayne, they don't just poke around under your hood looking for stuff to do. Tuffy Fort Wayne - Dupont Rd. professionals have lists and procedures they follow for different types of service. First of all, your Fort Wayne servi... More

On Board Diagnostics for Fort Wayne Motorists

December 10, 2017

Some Fort Wayne vehicle owners wonder why Tuffy Fort Wayne - Dupont Rd. and other Fort Wayne auto repair shops charge a fee for vehicle diagnostics. Receiving a diagnostic charge at Tuffy Fort Wayne - Dupont Rd. for a tricky automotive problem shouldn't be a surprise. In the Fort Wayne area, aut... More