Back to all

What You Need to Know from Your Tuffy Fort Wayne - Dupont Rd. Service Advisor

October 7, 2018

Fort Wayne drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowledge. They don't want to make the service technician feel that they don't trust him.

If your service advisor at Tuffy Fort Wayne - Dupont Rd. uses a term you don't understand, just ask him to explain. Remember, they are the auto service experts. If they came to your place of work, they probably wouldn't understand the jargon, either. When you take your vehicle in to be serviced, make sure you understand the financial issues up front. Ask about payment policies, warranties and, of course, the cost of the work being done.

It helps to understand basic services your vehicle needs. Know the difference between a quick check-up and a thorough inspection, which you are getting and which you are asking for. Understand that diagnosing a problem takes time, and time isn't free. If you have concerns about cost, negotiate your limits before service is done. Don't be afraid to ask your service advisor for auto advice on how to keep your vehicle on the road within your budget. He can help you prioritize your vehicle's needs. Some repairs are for the safety and future health of your vehicle. Others can wait. Your Tuffy Fort Wayne - Dupont Rd. service advisor can help you set up a plan to get all the work done as you can afford it.

It may be tempting for Fort Wayne drivers to save money with budget parts. Your service advisor can help you to sort through the options to work within your budget. High-quality parts are always preferable for any auto repair. Your service advisor will make sure the parts used won't compromise the safety of your vehicle.

Don't leave your Fort Wayne service center without your paperwork, either. Ask about warranties for parts and labor. You may need these for claims or if there is a problem in the future. Get detailed explanations of the work done on your vehicle. These records will help you keep track of repairs, service and warranties.

Those records may also help close a deal when it comes time to sell your vehicle. After all, the biggest concern most people in Fort Wayne have when buying a used vehicle is that they are inheriting someone else's problems.

Records of repairs and service are a good picture of your vehicle's condition and performance and what problems a new owner can expect. People are always happier to purchase a vehicle they know has been well-maintained. Whenever we climb into a vehicle, we are entrusting our health and safety to it. Perhaps it's time to take our vehicles' health a little more seriously. Open up; ask and learn.

Tuffy Fort Wayne - Dupont Rd.
1910 W. Dupont Rd.
Fort Wayne, IN 46818
260.489.4800

 

More articles from Tuffy Fort Wayne (Dupont Rd.)

I'm Cool With That (AC Exchange)

April 21, 2024

On a hot day, you want your vehicle's air conditioning to work. When the air blowing out of your vents isn't cold, it's easy to think, "I'll just take it by the shop and have them top off my refrigerant." But while some people think air conditioning is that simple, it's actually not. If your ref... More

Fort Wayne, IN Winter Prep Service for Your Auto

April 14, 2024

When winter approaches in IN, Fort Wayne residents break out the sweaters, coats, boots and mittens. We want to be ready for IN winter conditions. Your vehicle needs to be ready for winter as well. The last thing Fort Wayne residents want is to get stranded out in the cold. You need your vehicle ... More

Slipping into Fall (Driving with ABS Brakes)

April 7, 2024

As the weather changes over from hot to colder, drivers will have to deal with more slippery streets. And it's important to know how to drive with the brakes you have on your vehicle. In the 1970s, anti-lock braking systems (ABS) started to be installed on vehicles and they've been a game chang... More