Our Customers' Reviews
I am very happy with the services I received from the gang at the DuPont store.
— Anthony S., Huntertown, IN
Just want to let the guys, especially Chance, know that they're doing a great job & that they're appreciated. They always get me in when I need too, & I trust them. My car is very old with a lot of miles, but they always patch her up & keep me going. 327,000 miles later & she is still going down the road like a Cadillac. Thank you Tuffy & crew. Kim Williams
— Kimberly W., Spencerville, IN
I have been a loyal customer with Kenny since the doors opened. It is a must to have mechanics that you trust without question. Not only are their prices fair their employees always go above and beyond to make sure that the customer is satisfied. Thanks to Scott,Chance, Eric and anyone else that I have forgotten. Thanks Guys. You guys ROCK!!.
— Murph M., Fort Wayne, IN
Again, I cannot stress again, my appreciation for this business. Everytime I call them, they always go out of there way to accommodate me. I trust them, & that's pretty hard to say these days! So, good job guys...keep up the good work!
— Kimberly W., Spencerville, IN
I have been taking my car here for service for a few years now. Always greeted warmly, received wonderful service for a good price.
— Brenda H., Fort Wayne, IN
The guys do a great job and really make you have a great time dealing with them. Thanx Scott, Chance, Kenny, and the rest of the staff!
— Jeremy H., Fort Wayne, IN
I have been using Tuffys DuPont since they opened the doors. Ken and his technicians are great to work with. I drive a sprinter van for work. Ken has taken care of my last 2 and I put over 300000 miles in 6 years and never one dis any of there work fail. To make things better Ken knows how important my van is to me that he has worked me in when an emergency came up and I need to get back on the road
— Dan B., Fort Wsyne, IN
I've been coming to tuffy for years now and have always had the best service and care from them.
— keith w., fort wayne, IN
Never thought I'd be happy with a car shop. They proved me wrong. Personal service, thorough, fair priced, and more. Additionally, their generosity with the community organizations is another asset.
— Ann L., Fort Wayne, IN
These guys are amazing! They truly do whats best for each individual customer. They treat you like a person, not like a business opportunity. They let me make an appointment a bit later than they take most guests because it's the only time that would fit into my work schedule. Two of the Tuffy guys worked for almost an hour to fix a problem that was unexpected and unrelated to the initial reason for my visit free of charge. They stayed past work hours to help me out and were super cheerful about it. As the manager started closing down, I apologized for having to keep everyone there late, and he smiled and said it was no problem - my safety was the most important thing. While I was waiting, I watched the staff work with other customers and they seemed to get to know each of them individually. They also helped customers with discounts and advice wherever they could offer it. I will 100% always go to Tuffy for my auto needs, and Id recommend it to everyone else. They have phenomenal customer service and they get the job done right!
— Taylor F., Fort Wayne, IN
Been going here for a number of years. We have never had a bad experience--in fact we have had ONLY excellent service and a very friendly staff. Ken can be proud of his service and his staff. Without reservatio9n, this is the best car service we have ever gotten!!
— Bill B., Ft Wayne, IN
I've been taking my car there for a couple of years now. I won't take it anywhere else. These guys are coutrious and Honest!If you don't have the money to get things fix, they do what they can for you until you do. I convinced my boyfriend to take his car there. He now won't take it anywhere else! I especially love the tuffy mom club!
— Kathy K., Fort Wayne, IN
They actually prioritize people over the bottom line! Kyle was a great help and worked with me. This is a place you can trust your vehicle and be treated well.
— Zack M., Fort Wayne, IN
Quick and friendly service! Will be using them for all my auto needs!
— Heather S., Fort Wayne, IN
They always work me in to have my oil changed, and service is fast! Also appreciate that they took the time to explain the service that needed done to my car. Keep up the good work.
— Luke K., FORT WAYNE, IN
Ken and Keith have been very helpful everytime I come in! From the little issues with my car to to the major ones, like needing a tow from a store parking lot, they help with it all! I would highly recommend Tuffy Auto Services!!
— Alicia J., Fort Wayne, IN
Ken was awesome. Service was excellent as well. Will surely tell my friends and family about going here and using them for services!
— Dee P., Fort Wayne, IN
— Cindy G., Fort , IN
The crew at the coldwater location did an excellent job repairing my rear wheel breaks. They now work like a charm. I deeply appreciate the time spent and the hardwork that went into replacing them. I finally dont have to worry about driving on the road with wore down breaks.
— Philip S., Fort Wayne, IN
I will not take any of my cars anywhere else and neither will my family! Bob is wonderful, and I know that every time I bring a car there, I am getting the truth about everything, and he even tells me when something will be needed down the road!
— Sarah J., Fort Wayne, IN
Took my car there for repairs that another shop missed. Very quick and courteous service. Thanks guys!
— Ben D., Williams, IN
Very dependable and prices are very good.
— Esther w., Fort wayne, IN
Top Notch Garage Work! I've been taking my two vehicles (Dodge truck and a Focus) to Tuffy for a couple of years now. These guys have years of experience and know how to get the job done!
— Jacob R., Fort Wayne, IN
VERY NICE YOUNG MAN DID ALL THE WORK ..... AND THE PRICE WAS VERY FAIR.
— JACK S., FORT WAYNE, IN